Returns are accepted. They must be first authorized with an RMA#.
We guarantee every item purchased. If dissatisfied with your item, or you ordered the wrong size or color by mistake, not a problem.
You can request to return for exchange. In returning, all items used, with tags removed, cut or damaged will unfortunately not be accepted as a return.
Shipping and handling is never refundable for a return unless a gross error was made on part of Sunset Jungle.
Your replacement item will be shipped immediately upon receiving and inspecting your returned item.
Orders begin processing immediately after being placed, and therefore most orders cannot be changed or cancelled once they have been placed. If you would like to request a change or cancellation of an order, please contact us as soon as possible.